Shipping policy
Rest assured we will do everything in our power to ensure your order is delivered as soon as possible. Your parcel will be left in a secure place, however please ensure you are available upon delivery. The buyer holds all responsibility for stolen or lost delivery as a result of inputting wrong shipment information. Please double check your shipping address is correct before confirming your order. Once you have placed your order, you are committing to the sale and declaring that all information entered including the shipping address is correct.
PROCESSING TIMES
Orders can take up to 2 business days to be processed before shipment.
Any possible taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer.
DELIVERY TIMES
- Standard Shipping: 7–12 business days
UNEXPECTED DELAYS
Due to unforeseen circumstances, high seasonal demand, or carrier delays, deliveries may occasionally take longer than the estimated shipping times. Delays imposed by shipping carriers are beyond our control and we cannot be held responsible for them. We reserve the right to extend delivery times in any events out of our control.
We appreciate your patience and will be doing all we can to ensure your order reaches you as soon as possible. If you have any questions, feel free to contact us at admin@elgetus.com.